Answers to the most common tech issues and frequently asked questions.
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Frequently Asked Questions
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Why is my ATV/GoKart hard to start or running poorly?
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How do I remove the carburetor?
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How do I fix a tire that keeps going flat?
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My vehicle has no spark. How do I test the stator?
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What to do if a title did not come with your vehicle.
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Why is gas leaking from the bottom of the carburetor?
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Why does my vehicle turn over but not start?
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What if I need tech support?
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Does my ATV, Scooter & GoKart have a warranty?
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What type of engine oil should I use?
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Do I have to mix gas and oil for fuel?
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Can I order parts through FamilyGoKarts?
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Do you send me the paperwork to Register my ATV, Scooters & GoKarts locally?
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Where are these ATVs, Scooters, GoKarts made?
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What general maintenance is required for ATVs and Go Karts?
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What size ATV or GoKart is right for me?
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Why is my ATV/GoKart hard to start or running poorly?
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Setup and Assembly
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Order Support
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Video: How to accept shipment of your new ATV, go kart, or scooter.
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What is your cancellation policy?
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What is your return policy?
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When will I receive my tracking information?
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What is the shipping cost?
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What kind of shipping/delivery time can I expect?
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Will I receive an invoice?
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What forms of payments do you accept?
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Do you ship outside the US?
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Is ordering on-line from FamilyGoKarts safe?
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Video: How to accept shipment of your new ATV, go kart, or scooter.