Order Support
General questions about ordering, shipping, order tracking, order return and cancellation policies
- Video: How to accept shipment of your new ATV, go kart, or scooter.
- What is your cancellation policy?
- What is your return policy?
- When will I receive my tracking information?
- What is the shipping cost?
- What kind of shipping/delivery time can I expect?
- Will I receive an invoice?
- What forms of payments do you accept?
- Do you ship outside the US?
- Is ordering on-line from FamilyGoKarts safe?